Martrust Limited, 3 Connaught House, Riverside Business Park, (“the Park”), Benarth Road, Conwy, LL32 8UB is committed to protecting the privacy and security of your personal information. This notice will describe how we collect and use your personal information in accordance with the General Data Protection Regulation (GDPR).  It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.

Our contact details

Martrust Limited can be contacted by email at, Phone, 01492 582500.

Jean Barlow is the representative of Martrust and can be contacted as above and additionally on 07789 348817.

What data do we collect?

When you become a tenant of Martrust Ltd we will collect and store the following information about you: –

  1. Salutation
  2. Name
  3. Postal address.
  4. Business/company name if applicable
  5. Email address
  6. Telephone number

How your personal information is collected.

We collect most of this personal information directly from you – in person, by telephone, text or email.  However, we may also collect information:

  • from publicly accessible sources, e.g., Companies House;
  • via our door entry systems:

How we use your data?

This information will be used to manage your occupation, for the provision of our services to you and to contact you regarding administrative procedures necessary for the running of the Park.

Lawful Basis for the Processing

Processing is necessary for the performance of a contract to which the data subject is party and in order to take steps at the request of the data subject prior to entering into a contract.

How do we store your data?

We have appropriate security measures to prevent personal information from being accidentally lost, or used or accessed unlawfully.  We limit access to your personal information to those who have a genuine business need to access it.  Your information including email address are stored electronically on a secure data base which is password protected.  Paper records are stored in a locked cabinet in our office at the Park.  We also have procedures in place to deal with any suspected data security breach.  We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How long do we store your data?

We will keep your personal information while you have an account with us or we are providing services to you.  Thereafter, we will keep your personal information for as long as is necessary:

  • to respond to any questions, complaints or claims made by you or on your behalf;
  • to show that we treated you fairly;
  • to keep records required by law.

We will not retain your personal information for longer than necessary for the purposes set out in this policy.  This would be 7 years from the date the tenant leaves or until any claim made by you against us or by us against you had been resolved whichever is the later.

Do we share your data?

  • We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
  • We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a restructuring.  Usually, information will be anonymized but this may not always be possible.  The recipient of the information will be bound by confidentiality obligations.
  • We will not share your personal information with any other third party.

Our Web Site

On becoming a tenant of the Park you will be given the opportunity to put your details on our website.   It should be noted that any entries on the website are at the specific request of the tenant concerned and the content of that entry on the site responsibility of the tenant.

Your Rights

You have the following rights, which you can exercise free of charge:


Access The right to be provided with a copy of your personal

information (the right of access)

Rectification The right to require us to correct any mistakes in your personal information
To be forgotten The right to require us to delete your personal information – in certain situations
Restriction of processing The right to require us to restrict processing of your personal information – in certain circumstances, e.g., if you contest the accuracy of the data.
Data portability The right to receive the personal information you provided to us, in a structured commonly used and machine-readable format and/or transmit that data to a third party – in certain situations
To object The right to object:

–       At any time to your personal information being processed for direct marketing (including profiling):

–       In certain other situations to our continued processing of your personal information, e.g., processing carried out for the purpose of our legitimate interests.

Not to be subject to automated individual decision-making The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you


For further information on each of those rights, including the circumstances in which they apply, please contact us or see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the GDPR.

If you would like to exercise any of those rights, please:

  • email, call or write to the Business Manager at the Park – see Contact details above; and
  • let us have enough information to identify you (e.g., your full name, address).
  • let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill); and
  • let us know what right you want to exercise and the information to which you request relates.

How to complain

We hope that we can resolve any query or concern you may raise about our use of your information.

The GDPR also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work normally live or where any alleged infringement of data protection laws occurred.  The supervisory authority in the UK is the Information Commissioner who may be contacted at or telephone: 0303 123 1113.

Changes to our Policy

Martrust Limited will keep our policy under review. If at any time we change our policy, or the law changes we will notify all tenants accordingly.

Ultrafast Broadband at Riverside

We have invested heavily in the internet facilities at the complex and as a result all of the rooms have access to our Lease line (fibre) broadband connection with 100MB downstream/100MB upstream.

All our occupants have the same features and benefits that are available to larger organisations, a super-fast broadband connectivity and a full feature rich telephony solution.

Superb Location

A55 trunk road with fast access to the UK motorway network and Ireland.

Mainline train station with London just three hours and Liverpool and Manchester just one hour away.

Easy access to Manchester and Liverpool airports – or fly to South Wales from Valley Airport, less than an hour away.

Just 5 minutes to the new Welsh Assembly Government regional offices at Llandudno junction.

Contact Us

Email Us
Click here to contact us by email

Postal Address

3 Connaught House Riverside Business Park Benarth Road Conwy LL32 8UB

Tel: 07789348817
Fax: 01492 583400